Online marketplaces have never been this awesome.

Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Sales Consultant (m/f/d) to support our sales team for the Spanish and Portuguese Market and to contribute significantly to the success of the makro.es/marketplace. 


What to expect: 
You will provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries. 
 
Your responsibilities at a glance: 

• Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our Spanish / Portuguese          customers. 
• Proactively advising and selling our products and product bundles through outbound calls. 
• Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams. 
• Tracking customer inquiries and individual offers until successful completion. 
• Building and maintaining long-term customer relationships through regular contact and follow-up calls. 
• Identifying upselling and cross-selling opportunities to increase value for our customers. 
• Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas. 

You've got

• Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector 
• Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone. 
• Ideally experience in sales or customer service in a telephone-based role. 
• You are a team player and enjoy contributing your ideas to optimize customer service continuously. 
• Affinity for the gastronomy industry and an interest in technical solutions are advantageous. 
• Native-level proficiency in Spanish and good English / Portuguese skills, additional languages as a bonus to complete your profile.  

We've got

• An innovative B2B platform with exciting career and development opportunities.
• An agile environment with a startup mentality, streamlined processes, flat hierarchies, and the courage to evaluate new approaches. 
• A multinational team with 60+ different nationalities and an open and transparent work environment. 
• Flexible working hours (Monday – Friday), a hybrid working methodology, and flexible home office options. 
• Corporate discounts with various brand manufacturers. 
• Team events, meetups, TechTalks, and language courses  and much more 

Please apply with your CV in English or Spanish. No cover letter is required.To find out more about us, you can visit us at makro.es/marketplace. We look forward to hearing from you! Apply for this job   

ABOUT US 
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight  others.               

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.