Working Student - Vendor Support (Spanish market) (m/f/d)

Working Student, Part-time · Düsseldorf

Online marketplaces have never been this awesome.

As a Working Student (m/f/d) in our Vendor Support team, you will be working with dynamic and

multination team that’s primarily focused on supporting our Vendors.

Key responsibilities:
- Provide support on post-sales issues to vendors that are currently live on our marketplace

- Continuously improving and documenting our processes while learning

- Support monitoring the delivery performance of vendors that are already live in our marketplace
- Serving as the first point of contact for some vendor service escalations that might come from our

Customer Service department

You've got

Enrolled in a university course
Availability to work about 16-20 hours a week
Ideally, first working experiences – even if they are in a different setting
A structured, organized way of working; conscientious and reliable
Good knowledge in Microsoft Office, specially Excel
Outstanding communication skills
Fluent/Native level communication skills in English and Spanish;
Nice-to-have: French and/or Portuguese
Any additional European languages would be beneficial.

We've got

Gain hands-on experience in the exciting field of vendor support
Experience a supportive and collaborative work environment
Opportunities for personal and professional growth
Exposure to cross-functional teams and industry experts
Flexible working hours to accommodate studies

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About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.

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Your application!

We appreciate your interest in Metro Markets. Please fill out the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jobs@metro-markets.de