Online marketplaces have never been this awesome.
We're seeking a skilled UX Researcher to strengthen our customer-centric culture at METRO Marketplace. In this role, you'll uncover deep user insights across our 6 European markets, helping us create products that truly resonate with our customers' needs and behaviors. Working within cross-functional teams, you'll play a key role in:
● Conducting primary research through field studies, interviews, and surveys
● Leading usability testing sessions and analyzing behavioral data
● Creating and presenting actionable insights to product teams
● Collaborating with designers, product owners, and data analysts
● Building empathy for users throughout the organization
● Identifying opportunities for product improvement across markets
● Developing research frameworks and best practices
● Conducting primary research through field studies, interviews, and surveys
● Leading usability testing sessions and analyzing behavioral data
● Creating and presenting actionable insights to product teams
● Collaborating with designers, product owners, and data analysts
● Building empathy for users throughout the organization
● Identifying opportunities for product improvement across markets
● Developing research frameworks and best practices